1St Level Underwriter (JG10)(Auckland Park))

Gauteng, Full Time Deadline: Not specified

What will you do?

The Commercial Processing Centre division has a position available for a First Level Underwriter. This positions will be based in Auckland Park and will report to the Team Manager.
The purpose of this position is to ensure that new business, policy amendment and renewal, requests, referred by the distribution officer are vetted and validated according to the Santam underwriting guidelines and where applicable referred back to the broker for correction or referred to the processing department for capturing.

What will make you successful in this role?

The successful incumbent’s responsibilities include but not limited to:
Perform 1st level checks on new and existing risks (including renewals) to ensure that mandates are being adhered to
To support and assist with up skilling of insurance consultant
Identify trends and inaccuracies and take the necessary corrective action
Identify training, learning and development interventions
Ensure adherence to procedures and client delight, i.e. operate within the SLA’s as defined
Follow up on incomplete / outstanding information
Control quality of new and existing policies to ensure data integrity and professionalism
Report data quality and underwriting irregularities on a daily basis to all relevant parties
Audit work done according to best practice


Completed matric
FAIS credits: 60 Commercial Credits
Proven work experience in commercial policy administration and underwriting within the short-term insurance industry
Minimum 3 years of experience in a commercial lines environment within the short-term insurance industry


Good interpersonal skills
Detail orientation skills
Good communication skills (verbal and written)
Basic computer proficient skills (MS Office Packages)


Ability to identify and mitigate risks presented
Relevant system knowledge (Persetel/ Mainframe)
WEB E Uploads (optional)

Personal Attributes

Decision quality – Contributing independently
Persuades – Contributing independently
Action orientated – Contributing independently
Business insight – Contributing independently