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Mpumalanga, Full Time
Description
The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting the sales targets and for facilitating order captures, documentation gathering and administration. You will need to ascertain our customers immediate need and have clear direction on product pricing and offers as aligned to catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds / credits.
What you will love doing in this role
Enhancing the customers interaction through a positive sales & service experience
Manage the customer journey account opening and order processing
Product knowledge and pricing management
Provide an exceptional customer experience
Adhere to quality standards
General housekeeping
WFS Feedback
Stock management
Administration & Reporting
Requirements
What you’ll need to do this role
Grade 12/Matric (Minimum Required)
1 years’ minimum experience in retail
Must be available to work shifts, weekends and public holidays
Working in the homewares retail industry would be advantageous
What we will love about you
Energetic with a positive attitude
Persuasive skills
Ability to work independently as well as within a team
Excellent communication skills
Good analytical ability and attention to detail
Resilient and change orientated
Behaviors we love
Wow my customers
Walk in my customers’ shoes
Deliver on my promises
Deliver insight-led solutions my customers need
Treat the business as my own
Take accountability
Be curious, creative & explore opportunities
Do it right & at the right time
Play as a team
Be helpful
Be inclusive
Find the fun
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