Account Manager – Direct Sales (Manufacturing Sector) OMS Specialist – SHEQ Assurance OMS Specialist – PSM & Asset Integrity Refinery Business Relationship Manager Account Manager – Direct Sales

Job Description

Management of: Individual Customer Profitability metrics across all product sold to Manufacturing customers incl. P&L, Financial Responsibility for Product Sales and Balance Sheet in respect of allocated customers (Lubricants and Fuels).
The position is directly accountable for every aspect of the Sales and Marketing activity and related profitability for commercial fuels.
Responsible for area value chain optimization plans to maximize gross margin.
Plans and executes marketing strategies, processes, programs, standards and operations across the various classes of trade for fuels, lubricants and additional profit centers, consistent with the business plan and the AE way
Partners with customers to achieve profitable operations, improved profitability and grow sales volume targets (base and new volume) for the Fuels and Lubricants business
Monitors monthly performance and agreed action plans to ensure Volume and Margin targets are achieved. Manages associated operating expenses and CAPEX budgeting against given set of customers.
Achieve the EBITDA target for the Fuels and Lubricants business
Support Management of  Direct Opex to achieve required savings targets
In the Direct channel, carefully monitors the market and competitor moves and strategies to identify new business opportunities, volume growth opportunities and solutions for customers related to growing business.
Ensures consistent and disciplined execution of processes /procedures /programs and systems towards achieving business plan commitments within the sales area and channel, across class of trade for fuels, lubricants and additional profit centers as appropriate, consistent with the business plan and the AE way
Drive Inventory Management by improving Forecast Accuracy %.
Drive customer satisfaction and continuous improvement on SLA’s.
Complies with the OE/HES Corporate standards and incorporates into daily guidelines. Ensures that the customer is aligned with all AE processes as well as government regulations such as HES, licensing and local ordinances.
Collaboration with internal (Terminals Logistics, Supply, Credits etc.) and external (maintenance vendors etc.) stakeholders

Qualifications and Experience required:-

Senior Certificate with relevant commercial tertiary qualification.
This position requires 3-5yrs Commercial Sales experience (preferably in a Manufacturing environment) and extensive product knowledge.
Must be in possession of a good understanding of the oil industry in RSA, the environment in which the company operates, and the overall Marketing objectives and vision in order to ensure alignment of goals with strategic direction.
The incumbent needs to have a clear view of customer profitability and NOI drivers.
Incumbent will exhibit a clear understanding of Marketing operations within South Africa and the ability to develop strong relationships with customers.
Demonstrates an ability to enforce all terms and conditions of all product agreements.
Incumbent must have strong financial, analytical skills, and a solid working knowledge of SAP, PC software applications (i.e. Excel, Word, Outlook & PowerPoint)
Needs minimal supervision & at times will operate under tight or stringent deadlines.
Strong negotiation and consultancy skills required.
Collaboration with other functional groups in order to execute for enterprise value

Must demonstrate and role model Key Leadership behaviors:

Results: Business case driven and stretch goal oriented while constantly challenging the cost of how we do things.
Speed: Tolerate higher risk, demonstrate urgency & decisiveness.
Simplicity: Set priorities and ensure work is fit for purpose

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