Description

To oversee and supervise the team of credit controllers ensuring the day-to-day activities of the debtors department are achieved according to the required standards. Furthermore, driving the reduction of days sales outstanding (DSO) and provide assistance to Credit Managers and Management.

Requirements
REQUIRED MINIMUM EDUCATION/TRAINING

Grade 12
Credit Management 1, 2,3 and 4 or an equivalent financial qualification

REQUIRED MINIMUM WORK EXPERIENCE

7 – 10 years credit control experience

KEY PERFORMANCE AREAS

Maintain the debtor’s ledger to ensure that all income due is received timeously and accurately accounted for.
Drive efforts to collect outstanding debts together with Credit Controllers and Technical Advisors to reduce bad debts as per defined targets.
Review and evaluate requests for extended payment terms – motivate for next-level approval by Credit Managers and ensure that payment arrangements are pre-approved by Credit Insurance before entering into with the customer.
Assist Credit Managers and Credit Controllers when required.
Manage Age Analysis and Overtrades on a daily basis.
Resolve queries timeously with customers, client representatives ’ branches.
Process new applications / new accounts within the SLA turnaround time for credit applications.
Ensure customer account reconciliations are kept up to date.
Ensure compliance with Company and Credit Policies.
Administer the processing of daily payments to customer accounts from various bank accounts.
Responsible for the integrity of Master Data and ensuring all credit flags are attended to/executed within the agreed time.
Place overdue accounts on hold and release when paid on a daily basis and ensure that no stock is sent to overdue customers unless approved by mandate according to policy.
Complete and prepare journals as per procedures and process journals and corrective entries when required.
Upload all monthly figures for Credit Managers for reporting purposes.
Ensure default letters are completed timeously (Section 129) and ensure Article 57 is filled out correctly and prepare documentation for Handover accounts to debt collectors and/or attorneys.
Build strong relationships with internal and external clients and ensure that all client queries are resolved timeously.

TECHNICAL KNOWLEDGE/ COMPETENCIES

Computer Literacy (MS Office and others)
Good financial acumen
Good negotiating skills
Good understanding of legal requirements
Good verbal and written communication skills
Leadership and management skills
Knowledge and practical experience in debt collection

BEHAVIOURAL COMPETENCIES

A strong team player
Accurate, deadline driven and attention to detail.
Customer Service oriented
Proactive
Team player
Initiative

Closing date: 11 May 2023