About the Job

Dis-Chem Pharmacies’ Head Office in Midrand has an opportunity available for an Administrator to join the Dis-Chem Health team. The main purpose of this role will be to manage the day-to-day administrative tasks and coordination support to the Dis-Chem Health team. To assist with the implementation of Dis-Chem Health processes, practices and systems.

Minimum Requirements
Essential:

Matric or equivalent Senior Certificate

Advantage:

Certificate in Administration

Job Specification

General administrative support and completion of monthly scheduled administrative tasks
Co-ordinating and preparation for Team meetings, including recording team deliverables and progress reporting.
Provide data and prepare all relevant Dis-Chem Health correspondence, documents and or/reports.
Provide statistics to line management on the agreed measurable and frequency.
Deal with enquiries, requests and queries timeously and refer to Management when necessary.
Assist with the maintenance and implementation of policies and procedures.
Respond to extra related queries and workflows.
Use the Call Centre system correctly to ensure that calls are logged accurately.
Maintain and report on query statistics on the agreed Measure and frequency.
Provide recommendations to improve client service and treat customers fairly as per the regulatory framework set by the Financial Sector Conduct Authority.
Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
Provide weekly stats to line management on agreed measurables.

Competencies
Essential:

Computer Skills – Excel, PowerPoint, Outlook
Customer Service
Communication skills
Interpersonal skills
Analytical and problem-solving skills
Honest and trustworthy
Attention to detail Deadline driven

Special conditions of employment…

South African citizen
MIE, clear criminal and credit

Remuneration and benefits…

Market related salary
Medical aid
Provident fund
Staff account

Application email or URL: http://dischem.simplify.hr