Area Manager – Jewellery – Limpop

Position Description:
The Foschini Group (TFG) is the leading retailer in South Africa with an international footprint.
With stores located in prime shopping centres in Southern Africa, the Jewellery Division offers a range of exceptional quality jewellery.
We are looking for someone who is passionate about our brands, has the relevant experience, knowledge and attributes to join a leading retailer.
As an Area Manager, you will be expected to drive customer service, achieve financial goals, and lead the store teams by building the best teams capable of achieving business expectations.
Your key areas of responsibilities will include:

Overseeing a number of Jewellery stores by partnering with different stakeholders, including operations, store and support teams to achieve business results
Ensure a culture of exceptional customer service is consistently achieved by implementing and monitoring our customer experience strategy and standards within the area
Achieving business results by driving and analysing store performance, maximizing traffic trends, and holding teams accountable to deliver on KPI’s – including turnover, new accounts, and rewards programmes
Optimise business results by effectively managing stock and operational campaigns
Lead, inspire and motivate a team that consistently focuses on our brand, execute all operational functions and run fiscally responsible stores.
Recruit, develop, manage and coach high-performing teams who achieve business results
Be a Brand Ambassador to drive brand awareness and build customer loyalty

Personal attributes and experience:

Proven experience operating at an Area Manager level (minimum of 3 years)
Ability to manage a number of store operations within an area
Ability to build and maintain strong, business partnerships with leaders at all levels.
A leader who develops, inspires, motivates and drives high performing teams
Ability to link competitive trends in order to influence business partners and share key product and market opportunities
Skilled problem-solver who applies rigorous logic and methods to find meaningful solutions
Ability to communicate effectively at all levels.
Passion for delivering exceptional customer service
Leads with integrity
Adaptable and able to manage change effectively
Ability to work a flexible schedule to meet the needs of the business including weekends