ATM Reconciliation Coordinator – Midrand

Job description:

Communication of and follow up on instructions to allocated branches with regards to monthly cash orders, packing schedules and re-deposits.
Branch liaison and real-time issue resolution with regards to cash orders, transfers, packing, schedules and ATM loads, etc.
Daily monitoring, pulling from the system (ATM 200) and review of branch capturing.
Intermediary between client and branch with regards to instructions, issues and normal day to day business.
Communication of cash flow reports to branches for ATM loads.
Mapping and reporting to National Reconciliations Manager of new ATMs as they are rolled out on monthly basis. This is to enable the client to do proper cash order planning.
Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.
Provision of training from time to time, to branch supervisor/ Recon Clerks on the Net 1 ATM process.
Other related activities as instructed by NR Manager

Required Skills:

A proven understanding of the reconciliation process
Good MS Excel, Word and Outlook skills
Able to coordinate and manage branch supervisors
Good administrative skills and discipline
Be able to manage effectively to work towards daily deadlines
Good interpersonal skills to deal with positions ranging from branch tellers to client management.

Daily/ monthly reporting:

Daily ops report on float returns per branch – confirming receipt, float balance, cash order check, cash count, cash certificates and redeposits. Submitting daily all branch recons plus float certificates to Net 1.
With each monthly cash order cycle, monitoring and daily reporting on cash order confirmations received from branches, highlighting issues and short received.
With each redeposit cycle, monitoring deposit slips and proof of delivery to SBV (from Branch), updating list of redeposits for feedback to the client for confirming to bank statements.
Keeping a log of issues reported, including cash order issues, ATM technical issues etc.

Closing Date 08 August 2023