Bobbi Brown – Make-Up Artist – Edgars Loch Logan, Free State
Free State, Full Time Deadline: Not specified
Achieve all Brands key performance indicators and targets
Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
Achieves the brand expectation for appointment and bookings.
Create ways to achieve sell through targets
Provide welcoming, personal, professional service to all customers at all times.
Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
Assist customers with product and services selection and information.
Perform professional and appropriate makeup applications to achieve the look the customer desires.
Obtain customer data for CRM system or other client list as required.
Keep informed about products, company information and store information.
Actively participate in events and new product launches and ensure 100% sell through within 6 weeks
Actively participate in training sessions and partnered store mandatory training sessions.
Inform customers timeously about promotions ’ events
Ensure personal hygiene levels are at a high standard
Ensure counters, shelves and cupboards are kept clean and dust free at all times
Ensure discontinued stock is removed
Ensure cleaning tools are stocked and in good condition
Ensure display is per merchandising guideline
Assist in Inventory Management
Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
Communicate low on stock and out of stocks to the Retail Manager.
Assist in the proper rotation of stock
Ensure provision in Retek system
Ensure all testers are clean and in good condition
Maintaining work environment
Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.
Inform management of any store maintenance or Health and Safety issues which might lead to accidents.
Administrative Assistance Activities
Adhere to proper security procedures regarding handling of cash and assets.
Weekly top SKU counts
Consolidate sales records weekly and then monthly as per required standar
Experience in the luxury beauty industry/Retail Cosmetics Experience
Skilled Make-up Artist or Skincare Specialist
Strong Selling Skills
Retail/customer service experience
Excellent communication skills
Abiity to work retail hours