Business Analyst – Johannesburg

Gauteng, Full Time Deadline: Not specified

An exciting opportunity exists for a BUSINESS ANALYST at Finance Shared Services Division in Bryanston, Johannesburg. The purpose of the role is to add value to the business units by being the business process specialist. The Business Analyst will have knowledge of processes in an FMCG environment and will lead the review, analysis and improvement of the business processes (in SAP and 3rd party systems) as required by business. When there is a process requirement from the business the Business Analyst will advise and/or challenge the status quo in order to provide a secure, stable solution that will benefit the business. This role will actively engage with the business to understand opportunities, build strong partnerships in support of the business and IT strategic plans and ensure alignment of initiatives with organisation objectives.
Line Manager: Business Systems Executive
Job Specification:
Key Performance Areas:
Business Process Improvement

Identify opportunities for business process improvement as guided by business stakeholders and assist with defining the business case for objectives of new projects, including identification of business needs
Involve correct business stakeholders/parties in relevant workshops and business feedback sessions and facilitate where necessary
Consult with business and ITSS project team to determine functional, technical, test and training requirements for specified changes/projects
Ensure that process changes are documented and communicated to the relevant team
Participate in business process improvement projects with the aim of continually improving the efficiency of the business and aim to share knowledge gained

Change Request Facilitation

Elicit, scope, structure and validate business change requests
Prepare findings, conclusions and recommendations based on logical, analytical thinking for feedback to Business Process Owner
Document change requests and submit to change board
Provide key input in design, testing and go-live phases of change request cycle
Review all related change request documentation (i.e., CBR, UAT, Training, Handover)

Ongoing Business Support and training

Assist with evaluating possible solutions to business issues
Develop meaningful and strategic relationships with relevant business representatives to understand business operations and improvement initiatives
Provide meaningful and objective feedback on projects and requests from business
Provide training that will improve business skill and understanding of SAP and third-party system functionality
Troubleshoot day to day business process issues with users and act as an internal consultant, providing guidance on business processes, continuous improvement, training and support.
Ongoing support of release strategies within the business
Support the expense claim process

Relevant business process authorisations approvals (GRC)

Custodian of the roles and act as the business process approver on these roles as requests come in from business
Participate in annual reviews of access assigned to users

System blueprint audits at all sites

Do audits and workshops at all sites
Provide info to auditors where required

Minimum Requirements:

Minimum of 5 years of experience in a FMCG business
At least 7 years’ experience as a Business Analyst
Prior experience with SAP and a focus on the procure to pay processes

Must have relevant experience in the required business process area:

Solid working knowledge of business processes
Strong knowledge of integration points with FI/CO/PP/QM/SD/WM


Matric/Grade 12
Relevant Degree
SAP Certification would be highly advantageous

Additional Requirements:

Functional knowledge of relevant business processes
Functional knowledge of SAP modules in a business process analyst capacity
Proven experience through at least 1 SAP implementation
Microsoft (Excel, Word, Outlook, Powerpoint)


Thinking Analytically
Documenting Facts
Influencing Others
Staying Composed
Resolving Conflict
Working Together
Meeting Deadlines
Minimising Risk