Catering Manager – Johannesburg

Duties ’ Responsibilities

Setting and management of service delivery standards.
Lead, motivate, train and develop a team of staff.
Implement and maintain operational controls in line within budgetary requirements.
Ensure quality of food preparation, presentation and service is up to Tsebo Catering standards by meeting all quality star grading standards.
Ensure all Tsebo Catering Solutions policies and procedures are complied with.
Daily HR and IR issues (including training, development ’ performance management).
Analyse and pre-empt client needs and possible complaints.
Take responsibility for all functions by organising, preparing ’ co-ordinating.
Management of all administration, finances, debtors, budgets, etc.
Process paperwork.
Monthly P ’ L.
Relationship building with the client and customers on a daily basis (essential).
Must be able to work long hours and over weekends should there be a need.
Stay abreast of latest food trends and best practices.

Skills and Competencies

Attention to detail
Client service orientated
Business management principles
Excellent people skills
Strong judgement and problem-solving skills

Qualifications

3-4 years previous experience within a high-end / fine dining establishment.
A minimum of 3 years management experience in catering.
National Senior Certificate (Matric) and relevant qualification relating to Hospitality Management
Computer literacy MS Excel and MS Word
Financial acumen
Drivers licence ’ own vehicle