Consulting – ET&P – Supply Chain and Network Operations Manager

Gauteng, Full Time

About the Job
Job Description

To support Senior Manager in delivery of services to / at client premises on delegated engagement / project. 

Service Line Capability
Understands End-to-End Supply Chain Process

Ability to comprehend the complexities of end-to-end supply chain processes and helps clients make decisions considering interdependencies within and outside of the supply chain

Delivers Core Offering Expertise

Ability to leverage deep expertise in one market offering/sub-offering to make recommendations that enable client’s strategic agenda

Key Performance Area
Strategic Impact

Tracks outputs against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising
Seeks to identify additional sales opportunities in client business
Assists in the preparation of proposals/tenders and presentations on request

Client Impact: External / Internal

Manages day-to-day deliverables of team on client engagements / projects
Proactively identifies client service and  technical issues and implements resolutions to address these
Develops productive working relationships with client teams

Operational Effectiveness

Leads delivery of team based on the SLA and identifies and addresses any areas of concern in outputs
Manages engagement/project risk to ensure that the firm’s risk policies as well as risk to client confidentiality is aligned at all times
Consistently reviews and analyses standard and quality of team deliverables and implements changes as necessary
Meets regularly with client and client teams to understand issues, anticipate needs and address these

Development/Growth of Team

Shares expertise and knowledge with team members and counselees on an ongoing basis
Develops good working relationships with key talent in team
Monitors resource requirements for engagement and communicates to Senior Manager the need for increase / decrease in team headcount
Maintains own development and knowledge in specialised area

Budgets / Profitability

Manages engagement budget through accurate budgeting,  cost control and profitability management
Monitors that time and expenses on engagement are accurately recorded and submitted weekly
Manages WIP on engagement and ensures billings are timeously done and collections followed up

Business development and delivery

Business development of supply chain engagements at all levels from strategic, tactical to operational
Problem solving and design of supply chain related projects
Ongoing delivery and development of the supply chain practice – proactive contribution to the Supply chain COP

Subject matter expertise in Supply Chain Management

Hands-on operational experience in Logistics (transportation and warehousing), with continuous improvement track record
Knowledge of Logistics & Distribution best practices and operational standards
Hands-on experience with supply chain management digital systems as an advanced user and/or as part of an implementation team: TMS, WMS, Connected Planning platforms, simulation modelling, and supply chain data analytics solutions.
Experience in the S&OP/IBP space is a plus

Minimum Qualifications

BSC Industrial Engineering preferred; Mechanical, Process, Chemical or equivalent Engineering degrees can be considered

Desired Qualifications

Post-graduate degree preferable (M.Sc., MBA or CIPS, APICS)

Minimum Experience

Minimum 7 years’ working experience

Desired Experience

Ideal candidate would have at least 5 years industry experience with continuous improvement focus and 2 years consulting experience in an engagement management role.

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