Contracts & Repair Administrator – JHB Call Centre Agent – JHB Customer Service Agent – JHB

Description

Work with the Dispatch personnel to ensure all items Removed from Aircraft are actioned;
Liaise and build successful relationships with designated suppliers;
Raise repair or exchange orders on approved suppliers in accordance existing procedures;
Scrutinize and analyse all quotations for approvals – Effectively expedite and report on all open repair or exchange orders;
Ensure on time TAT as per the quotation or the contract; – Ensure excellent Internal & external customer support is provided;
Ensure repair quotations are recorded on the system and reviewed within existing processes and procedures;
Produce and present various reports including reports on order status, KPI’s and supplier performance;
Communicate with various departments to manage the timely flow of parts;
Ensure that all records are accurate and up to date; – Create regular status reports;
Reviewing and updating existing contracts;
Explain terms and conditions to managers and interested parties;
Ensure that employees understand and comply with company contracts;
Analyse potential risks involved with specific contract terms;
Ensure all deadlines and conditions described on contracts are met;
Liaising with direct management of the department to analyse and determine a comprehensive contract strategy;
Reviewing contracts, verifying accuracy and resolving discrepancies in line with company rules and guidelines;
Identifying potential risks contract changes may pose to company.

Requirements

Matric; – 5 years procurement experience;
Diploma in Procurement (Advantageous);
Must have strong Administrative experience;
SAM AMO system (Optional);
Proficient in Microsoft Outlook and Excel.

Personal Attributes:

Immaculate time keeping;
Excellent communication skills both written and verbal;
Talent in negotiations and networking;
Aptitude in decision-making and working with numbers;
Analytical thinker with some experience in producing reports and evaluating data useful;
Good organisational and time management skill;
Numerate, accurate with good attention to detail;
Professional and confident telephone skill.

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Use the link(s) below to apply on company website.