Cosmetics Consultant – Claremont CapeTown

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Store in Claremont. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.
Essential

Grade 12 / Matric
Retail experience as a sales consultant
Computer literate
Willing and able to work retail hours

Advantageous:

Cosmetic, fragrance and/or beauty experience

Job Description:

Escalate serious and unresolved customer complaint to the manager
Provide a high level of customer care and service
Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
Ensure merchandising and displays are set up attractively
Maximise store income by achieving department, brand and vendor sales
Keep up to date regarding products, brands and the retail industry
Be responsible for all cosmetics, fragrances and beauty house promotions
Manage Salon appointments
Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

Strong command of English (written and oral)
Be a team player
Provide excellent customer service
Understand stock reports and sales (target and commission calculations)
Work according to a task schedule

Advantageous:

Promotions, personal selling, sales targets, customer liaison and product knowledge
Previous sales and promotional training
Manage expired, damaged stock, and ensure stock rotation
Bilingual
Stock management