Credit Associate Mr Price Money Assistant Store Manager Power Fashion Store Manager Power Fashion – Nigel, Gauteng Store Manager Power Fashion – Jozini, KwaZulu-Natal Assistant Store Manager Power Fashion, Libode – Mthatha, Eastern Cape

Limpopo, Full Time

About the Job
Purpose

The Credit Associate will be responsible for the provision of a world class customer experience by actively facilitating the achievement of Mr Price Money’s in-store strategic objectives.
The key focus of this role will include the demonstration of outstanding customer service, selling skills and the promotion of credit applications offered by Mr Price Money

Key responsibilities
Customer Experience:

Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance
Actively strive for quick complaint resolution and the avoidance of escalation of issues
Build and maintain internal and external customer satisfaction.
Promote and/or market credit to customers
Efficiently drive credit applications in store
Successfully meet and/or exceed monthly credit targets efficiently
Achieve and/or exceed daily sales goal by cross selling and promoting additional products and service

Administration:

Assisting customers to complete credit applications utilizing iPads
Maintain working knowledge of store’s policies and procedures
Maintain knowledge of current sales, sales promotions and campaign related requirements
Efficiently perform department tasks including creating displays and processing transactions
Assist store managers/associates to identify and resolve issues in the store
Maintains high level of personal integrity (e.g., practices and policies, work, high levels of attendance and personal appearance, schedule, accurate timekeeping records, etc.).

 Product:

Provide accurate product information to all customers when needed
Enhance product knowledge utilizing resources available
Maintain updated knowledge on all product related concepts

Requirements
Education:

Grade12

Experience:

A minimum of 1 years’ experience in a similar role

Knowledge/ Skills:

Selling skills essential
Sales experience in the retail industry
General administrative skills
Knowledge of merchandising and stock management
Customer service orientation and focus

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Skills: