Credit Controller- Claremont – WC In- Field Sales Consultant – Pest Control Division In- Field Sales Consultant – Hygiene Services (Initial) External Sales Consultant Pest Control: Linbro Park

Requirements
PRINCIPAL DUTIES & RESPONSIBILITIES

Maintain a consistently low level of bad debt
Achieve and maintain KPI targets for collections, bad debt, DSO, and query resolution against the budget
Establish close communication with business units, internal and external clients, with a focus on timely collections and query resolution
Regularly meet with business partners and coordinate control functions
Implement collection strategies across the national market
Identify and build relationships with key client contacts to ensure timely recovery
Proactively review and follow up on outstanding debts
Provide debtor analysis for key clients and client portfolios
Assist Account Managers with reconciliations and other ad hoc debtor analysis, particularly regarding debtors reconciliations
Offer accurate advice on debt management, queries, VAT issues, etc.
Contribute to the analysis of ledger accounts and billing history
Collaborate with billing department to resolve credit control queries promptly
Participate in internal reviews of policies and knowledge capture of market information from file inception to recovery
Ensure all relevant details are included in the “collection package” provided to the market for collections
Analyze market breakdown and calculate accurate proportions due from the client base
Assist with planning for future developments and identify new opportunities where the credit control function can support the company’s business objectives

SKILLS and COMPETENCIES

Excellent understanding of Accounts Receivable, Sales and Operations procedures
Must be self-motivated and able to work independently
Attention to detail is crucial
Ability to maintain a high level of accuracy
Strong critical thinking skills
Customer-focused and motivated to resolve complex issues
Results-driven, organized, and proficient at multitasking
Demonstrated experience in collecting past due accounts
Ability to prioritize, meet deadlines, and manage time effectively
Excellent written and verbal communication skills for interaction at all levels
Confident, skilled in negotiation, and proficient in collections
High degree of ethics and integrity, maintaining independent relationships at all times

QUALIFICATIONS and  EXPERIENCE

Minimum of 3 years in a credit control experience as well as 2 years exposure in reconciliations
Experience & exposure in a Service or FMCG environment (Banking Sector, Retail Sector ) is essential as it is key accounts and on an open item system
Previous exposure to OnGuard/CreditNext and NAV/Business Central
Proven working knowledge of accounting system (Credit Management 1,2,3)
Strong computer skills in Microsoft Office applications (i.e., Word, Excel -Advance, etc.)

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