Digital Traffic Manager – Johannesburg

Gauteng, Full Time Deadline: Not specified


The Digital Traffic Manager works in collaboration with account managers, the creative studio, third-party suppliers and clients to manage the smooth flow of work in our Company, effectively delivering digital projects across multiple channels, drawing up concise production schedules, allocating resources, tasking and ensuring these are adhered to by the creative, development and client service teams.

Educational Requirements:

National Level Qualification or higher in a related field.

Experience Required:

A minimum of 3 years previous experience in digital traffic with an agency is essential.
Excellent computer literacy and experience with project management software.
Experience in digital media and a good understanding of terminology and all major digital platforms.
Excellent written and verbal communication skills.
Strong client service skills and experience
Experience working on or a similar platform will be an advantage.


Implement and continue to develop all internal production systems and processes.
Manage, track and facilitate all jobs in the system.
Set and coordinate timelines and production schedules.
Report the status of all jobs and ensure critical deadlines are met.
Manage the workflow and approvals processes.
Ensure quality control and content reviews are in place.
Perform final QA before assets are delivered ensuring that all client changes/requests are implemented.
Support the account manager with client communication in order to chase assets, facilitate the revert process and keep clients informed.
Maintain good client and supplier relationships.
Prepare and source copy and pictures for layout.
Manage editorial budgets.
Organize and participate in planning and client status meetings.
Tracking expenditure and invoice processing.
General administrative tasks.

Key Competencies:

Set goals, establish priorities, and monitor progress to deliver results.
Experience in project management tools, including, Asana, and Chase.
Displays an appropriate sense of urgency, prioritization and tenacity relating to documents being distributed to various teams on a timely basis.
Learns and develops an understanding of the client’s processes, requirements, and business objectives.
Excellent understanding of digital production process, managing complex creative projects that span digital content channels, video production and photography.
Ability to understand and interpret a client brief and communicate this clearly and consistently to the creative team.
Credibility, honesty, reliability, and energy.
A broad operational range across multiple platforms.
Multitasking skills and the ability to juggle multiple projects with no supervision.
Capacity to take on numerous clients across a range of industries.
Has the ability to manage external agencies, developers, production teams and photographers.
Experience managing freelancers and internal resources to deliver projects on time and to high standards.
Shows attention to detail.
Proactively explores new methodologies, systems and processes that enhance the flow of work through the agency.