eCommerce Merchandiser

Western Cape, Full Time

About the Job
Job Advert

An eCommerce Merchandiser position has become available in our Central Buying Team. You will be responsible for the presentation and promotion of merchandise products, through strategically managing the online product assortment and ensuring that the products are showcased in an appealing manner for the Ackermans customer.


A Grade 12 Certificate/Matric
A relevant degree /qualification in Fashion, Textile Design /Clothing Production/ Product Development /Merchandising, or a related field

Knowledge, Skills and Experience
Knowledge required:

Knowledge of the retail merchandise cycle with regards to Buying and Product Attributing
Knowledge of buying principles & strategies
A comprehensive knowledge/understanding of SA’s retail clothing market, Customers and competitors

Skills required:

Latest Microsoft applications including advanced Excel-point competency
Ability to work in multiple in-house systems
Creative interpretation and articulation of data
A sound ability to analyse and work with data
The ability to communicate effectively at all levels within the company
Merchant skills & a sound commercial mentality
Excellent interpersonal skills
Exceptional planning, organizing & time management skills
The ability to be resilient, have tenacity and maintain high levels of drive and initiative under pressure
Networking skills & the ability to be resourceful
The ability to prioritise
The ability to be assertive
The ability to work independently, as well as be a team player

Key Responsibilities

Category Management & Merchandising:

Responsible for building the correct curated merchandise stories online in order to create a compelling product experience for our customer
Work with planning to organize products into categories, making sure each category is easy to navigate and all products are listed in the correct category
Write detailed, accurate and appealing product descriptions
Proactively manage the online product range in partnership with cross-functional teams to deliver cohesive top-to-toe looks
Analyse online product and category performance and continuously look for opportunities to drive sales and increased customer experience
Manage the on-site product merchandising to ensure the navigation, faceting and product pages help to convert customers
Manages the merchandising process from samples requests to final linking of products
Works as lead merchandiser to ensure the category logic and faceting is consistent and provides the best customer experience
Ensures that all merchandised products are in line with the style guide and copy is well written and successfully describes the products unique selling points
Ensures all size guides are up to date
Keep abreast of national and international competitors and identifies opportunities for potential improvements

Process Management:

To ensure that all processes are implemented, updated and adhered to
Ensure that product information uploaded by Coordinators are accurate and that the attributes are in line with the product presented on the website

Alignment with internal stakeholders:

Ensure effective cross-functional collaboration and alignment with Buying, Planning and Marketing functions for effective execution of company strategy
Ensure that relevant stakeholders are informed of any changes of product information required for the website and/or any deviations to the agreed timelines


Responsible for reporting from a centralized view and provide insights on process improvement in line with any changes to eCommerce attributes

People Management:

Talent Management
Performance Management
Talent & Succession Planning

Application email or URL:
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