ERP Support Lead – Johannesburg

Job Advert Summary

The desired candidate is a dynamic person with experience in accounting, human resources, and a passion for technology, is an enthusiastic troubleshooter, and is comfortable relating his or her knowledge to others.

Minimum Requirements

BSC Degree in IT
5+ years of experience with Sage 300 and Sage X3
Knowledge of Crystal Reports or other reporting software application
Knowledge of Windows Server and workstation operating systems
Experience with Microsoft SQL Server which could relate to configuration, support or report writing.
Functional and Technical support
Must have clear criminal record
Valid Drivers License
Must have own vehicle

Attributes:

Excellent verbal and written communication skills
Strong knowledge of Excel
Basic project management skills
Strong analytical, problem-solving, and decision-making skill

Duties and Responsibilities

Provide Functional and Technical Expertise for SAGE 300 PEOPLE, SAGE X3
Develop subject matter expertise on Sage products and serve as escalation point for any implementation and operational issues.
Apply technical and business knowledge to analyse business requirements and match them to system functionality.
Perform gap analysis, identify options and make recommendations on best methods to address gaps including customization’s, third party products, process changes and/or other industry best practices.
Identify problems, software specification and/or design, implementation, documentation, testing, training and solution deployment adhering to Sage’s Methodology
Conducts analysis of client business processes and requirements.
Prepare appropriate documentation to communicate and validate the information.
Document requirements, workflow, and system specifications.
Ensure optimal set up and configuration for all Sage products.
Strong problem-solving and analytical skills.
Ability to work in a fast-paced, deadline-driven environment.
Strong understanding of payroll and HR processes and regulations.
Software support
Business process review,
Software configuration,
Data migration
User training
Report writing
Development or enhancement of internal processes

Closing Date
2023/08/04