Key Outputs

Full administration matters including personal administration
Organising, management and maintaining of diary
Scheduling of meetings, conferences, seminar etc for the department/territories where required
IT Customer Relationship management
Screen calls and/or route queries to relevant people
Coordinate and consolidation of monthly reports
Efficient coordination of all travel arrangements, accommodation, and coordination
Follow up and liaise with Executive Head direct reports on operational matters
Assist in the management and coordination of various management meetings
Maintaining professional image of the office
Support of the office of the CIO on IT Governance deliberables
Electronic filling of all documentation
Communication with internal and external contact at senior levels

Qualification, Experience and Competencies

Seasoned Personal Assistant that has worked at an Executive level
At least six to eight years’ experience at Executive level
ITIL certification
CRM certification
Business analysis certificate
Excellent IT and MS Office skills (MS Word, PowerPoint and Excel)
Excellent business communication and presentation skills (written and verbal skills)
Good business and financial acumen
Personable, cheerful personality
Flexible and willingness to handle issues outside of normal contracted hours
Discreet
Knowledge of Supply Chain Processes
Clean drivers’ licence
Ability to prioritise workload and high-level admin abilities
Attention to detail, strong customer service orientation
Experience in IT service management
Strong planning, organising and coordination skills
Discretion, high ethical standards and confidentially