Gaming Manager – Umfolozi

Job Purpose

To support the overall management of the Gaming areas (Tables ’ Slots) and participate in the development of strategy , operations policies and procedures.

Qualifications

Relevant diploma or degree will be an advantage.

Minimum Requirements

3 – 5 Years experience in a Managerial capacity in a Gaming environment will be preferred.

Main Responsibilites

Design, develop and implement strategies for the abovementioned departments and re-evaluate effectiveness of operations strategies, and recommend refinements.
Ensure the budgeted operational profit margins; in all the Gaming departments are achieved.
Ensure the highest standards of Customer Service in the departments.
Ensure the most effective promotion of all aspect of the abovementioned departments in conjunction with Sales and Marketing, which support the resorts goals and objectives.
Ensure that all supplies are ordered and delivered against clearly defined specifications and according to the company’s BEE Procurement Policy.
Ensure effective communication between departments.
Ensure effective training, development and performance management of staff, in all areas in the abovementioned departments.
Co-ordinate the budgeting process for all areas in the abovementioned departments.
Ensure that all quality and customer standards are maintained.
Ensure that a preventative maintenance programme for all equipment is developed and maintained.