Inspector – Graceland

Job Purpose

To supervise operational processes, to ensure that direct reports follow appropriate procedures and maintain high standards and to provide excellent customer service through leading by example and motivating staff members.

Qualifications

Matric with pass in Mathematics or accounting

Minimum Requirements

Previous supervisory experience will be an advantage
Two years gaming experience preferred
Competency on Roulette, Blackjack, Poker, Punto Banco and Baccarat (with 9 months experience on Baccarat and/or Midi Punto Banco)
Presentable
Good inter-personal skills
Good attendance and disciplinary records
Operationally required to work in a smoking environment

Main Responsibilites

Opening and closing of gaming tables according to company and gaming board procedures.
Table administration, including player tracking, fills and credits, and hourly counts.
Guest relations, including recording player’s names, signing for complimentary drinks, handling disputes and assisting guests.
Ensure Company and Gaming Board compliance in the way that dealers conduct games and monetary transactions.
On the job development of dealers.