Inspector Team Leader-Newcastle

KwaZulu-Natal, Full Time Deadline: Not specified

You are a quality control specialist with some supervisor experience under your belt. You combine compliance to procedure with an approachable personal style, and are good at resolving issues, even conflicts, in a friendly and constructive way. You can motivate an underperforming employee to shape up without creating unnecessary friction, and make sure that everyone gets with the program.
Do you have a digital mindset that encourages all around and your team to proactively explore and adopt emerging technologies, leverage data-driven insights, and experiment with new digital strategies through creativity and keep the organization ahead?
Does the above describe you? Then get in touch, because we want you to be our Inspector Leader!

The Job
Your main responsibilities will be to:

Supervise a team of 40+ quality inspectors and oversee their performance through Key Performance Indicators. Take actions based on their results.
Act as a trainer and coach, provide technical support and guidance to inspectors and conduct performance evaluations and on-site audits.
Train product inspectors to the inspection standard processes and clients’ specific requirements and inspection protocols.
Propose and implement solutions to improve standards of service to prevent issues that may impact the quality of inspections.
Lead the investigations to establish whether any claims related to the inspectors’ actions are legitimate.
Represent QIMA during meetings with customers to support the sales development in the region, provide technical expertise, and kickoff inspection programs.
Maintain good working relationships with all the suppliers and factories where we inspect.

The Candidate

In order to be successful in this role, you must have:
Master’s degree in engineering; strong familiarity with Quality Management or Product Organization
Practical experience in performing QC inspections with a strong desire to improve internal protocols.
Technology driven mindset.
Strong willingness and potential to become a manager of high-scale teams with a mindset oriented towards performance management.
Ability to travel to meet your team members and to