IT Support Technician – Kimberley

Minimum Requirements

National Diploma ICT or related
6 to 8 years of related experience
Industry specific certifications (e.g., Extron, etc.)
Experience with computer systems, LAN, WAN, Wi-Fi configuration ’ Microsoft/Linux environment
Experience in Learning Management Systems
Good understanding of instructional design methodologies
Project Management Experience
Good understanding of teaching and learning as well as research technologies
Computer skills (MS Office suite)
Driver’s license
Willingness to work outside of normal working hours

Recommendations

Preferably certified as a Control Specialist in Extron
It would be an advantage if the candidate has experience in Higher Education
Audio Visual equipment installation, programming, maintenance, and management will be an added advantage

Duties ’ Responsibilities

Improve the effectiveness and efficiency of SPU educational technologies and services through proposals in this regard.
Participate in the formulation of ICT policies and procedures.
Ensure strategic alignment, management, and planning of services, platforms, and systems that support teaching, learning, research, and engagement with the SPU community.
Direct the efforts to strengthen and leverage relationships among the academy, students, course designers, and ICT Services.
Champion blended learning engagements between ICT and the academy, teaching, and learning, and organise regular meetings.
Engagement with the institutional community (students and staff) on technology-enhanced teaching, learning, and research to ensure the effective use of technologies.
Ensure the management of teaching and learning systems and services including availability, security, and continuity
Orchestrate the development of adaptable, scalable, reliable solutions to address teaching and learning needs.
Manage the overall blended learning project portfolio.
Research and advise on the technology requirements for the teaching and learning systems.
Manage educational technology service delivery.
Provide analytics to monitor the progress of the institution’s strategic goals for blended learning.
Improve student success through the use of technology.
Assist academics in selecting and implementing suitable solutions.
Create awareness and interest in the use of technology in education.
Change Management for teaching and learning related technologies and services.
Ensure the development of Digital Competence programmes.
Collaborate nationally and internationally with universities and suppliers to share and gain ideas and possible approaches towards technologies that enable pedagogical needs.
Marketplace investigations to identify new opportunities for the use of technologies and services.
Advise ICT and Teaching and Learning management on emerging technologies or services.
Attend relevant conferences and presentations.
By formulating Opex budget requirements for inclusion in ICT Services budget.
By defining and motivating Capex requirements of section for inclusion in ICT services Capex budget.
By ensuring that the Opex budget is used appropriately and effectively.
By managing the Capex items and ensuring that they are purchased timeously in terms of the approvals granted.
By participating in the prioritisation of the ICT Services Opex and Capex budgets for all sections.
By keeping track of budgeted implementations and systems.
Relevant operational reports as and when required
Research and implement best practices