JOB DESCRIPTION
The Manager will be accountable across the following:
Strategy Implementation:

Assist in the creation of sub-divisional strategy in line with overarching divisional goals
Ensure effective implementation of sub-divisional strategy by means of providing direction, structure, business plans and support
Ensure that the documented controls are in place and functioning (i.e. Check lists and controls manuals)
Facilitate the audit of the controls within the environment
Assess the outcomes of the control environments and implement areas that need to be enhanced and strengthened based on the recommendations of Manager in conjunction with Senior Manager
Along with the service management team drive the close out of the automation of reports and processes to significantly reduce the use or need of journals
Use reports to highlight inefficiencies in processes and report same to Operations, Service management and HOD's
Use reports to document KPI’s which will facilitate the investigation of gaps to create actionable and sustainable remedial plans

Staff Leadership and Management:

Set KPIs and provide regular performance feedback
Develop and implement a training plan to build and develop skills within the team
Manage workload within the team and increase operational efficiencies
Coach and mentor direct reports to ensure staff motivation is high
Transfer skills for staff development, motivation and business continuity

Incident and request management, and coordination and oversight on third-level, fourth-level resolution:

Resolve complex incidents and requests raised by the users in a timeous manner, by acting as second level of support
Safeguard MTN BOOST Global Template (GT) with special focus on complex incidents and requests
Triage complex incidents and requests, and escalate to the third-level support performed by support service provider
Monitor and ensure effective coordination for timeous resolution of incidents and requests raised with support service provider
Identify root causes of issues or problems
Ensure Escalation Path is well documented and correctly applied by existing ’ new team members

SSH Operational:

Set up and manage project status meetings
Review and identify key risks, issues and dependencies and set mitigation actions
Provide inputs to budgets where applicable
Train team on the End to End Period End Close Treasury and Cash Management Cycle
Educate team on the overarching view of all the Finance Team activities and touch points for ease of consolidation and reporting of risk areas to the Senior Manager
Sign-off / make decisions regarding operational changes

Operational Delivery:

Service Delivery Management
Manage period-end processes including review of the Oracle automatic transactions
Manage and approve manual transactions/ journals and ensure the journals are within the reporting requirements
Manage and approve request for automated or recurring journals and review generated journals to ensure that they are in line with the reporting policy
Monitor reversal of previous months adjustments
Review all reconciliations on a monthly basis
Review AP/AR reports at the month end to identify reclassification transactions
Review all reclassification journals timeously as per the period end schedule
Manage the closing of the relevant account classes
Manage settlements ’ account reconciliations
Review and approve all cost centre, profit centre, cost element and internal order creation
Maintain all accounts of the company in accordance with the guidelines, to ensure subsequent period end reporting is correct and accurate
Review random transactions and check for SOX compliance
Provide technical expertise and mentorship for the end-to-end GL function
Plan knowledge management and ensure backup resourcing to avoid loss of knowledge/information due to attrition
Drive quality improvement processes within the Intercompany and period close team teams (six sigma)
Monitor completion of intercompany reconciliations on a periodic basis as per period close schedule and review intercompany adjustment
Ensure client satisfaction is at the highest level and as per service delivery measures

Service Management

Ensure SLAs are met for review of corrections made to the platform
Design and track dashboards for quality, productivity, and effectiveness
Review the internal query documents and liaise with internal departments as necessary
Provide necessary response to audit queries and investigate and resolve audit differences and other audit issues
Guide and direct third party consultants in achieving MTN OPCO objectives

Intercompany

Educate and train team on the Intercompany environment and the use of the Intercompany Tool (ARC ’ FCC) and ARCS Reconciliation Processes
Oversee and review Intercompany confirmation, reconciliation, processing and distribution. • Manage Intercompany discrepancies to close out ’ resolution • Manage ’ Oversee of Intercompany load, match and post (IC tool) ARC, FCC ’ Hyperion• Manage ’ Review Intercompany cashflow details for cashflow input

ARCS Process

Ensure all Finance Accounts are fully reconciled and support the closure of any Reconciliation Risks
Report all discrepancies on the KPI Dashboard accordingly and to the Senior Manager

Audit

Manage and coordinate both the Internal and External Audit for OPCOs being supported
Facilitate and plan Audit meetings prior and at end of Audit
Distribute, monitor, track and obtain feedback on all CAS requests and Report any Risks to Senior manager
Support the close out of any/all Audit Findings with final approval and support from Senior Manager Finance

Tracking, Monitoring ’ Feedback

Use KPI dashboards; Volumetric tracking of Key and Risk areas and Summary of Key Finance and SCM activities to provide appropriate and timeous feedback to the senior manager and make correct decisions

QUALIFICATIONS
Education:

Minimum 3-year tertiary degree in Finance
Honours in Accounting and Articles of Clerkship in a Chartered Accountancy firm (Preferred)
Chartered Accountant – Advantageous

Experience:

4-7 years of relevant experience in Finance
2 – 4 years of experience in a managerial role
2-4 years of experience in period end close and intercompany related role
Experience working in multi-national organisations with extensive geographic footprint
Experience in a Shared Service Centers / Business Process Outsourcing environment
Experience in Telecom / Finance / Insurance industry (preferred)
Working knowledge of ERP (Oracle preferred)
Working knowledge of MS Office (Word and PowerPoint)
Advanced Excel skills and knowledge of fast formulas
2-4 years managerial experience in continuous improvement through the implementation of best practices (Period end close and intercompany)
Understanding of intercompany processes
Fluent in English with the ability to communicate and describe complex technical solutions in easy-to-understand concepts
French Advantageous