nGAP Lecturer: Foundation Phase Teaching – Kimberley

Minimum Requirements

National Diploma in Information Communication Technology or Electrical/Electronic/Sound Engineering
2 to 4 years of related experience
Industry specific certifications (e.g., Extron, etc.)
Driver’s licence
Willingness to work outside of normal working hours
Extron certification will be an added advantage
Experience with computer systems, LAN, WAN, Wi-Fi configuration ’ Microsoft/Linux environment
Audio Visual equipment installation, maintenance, and management will be an added advantage
Equipment programming experience will be an added advantage
Computer skills (MS Office suite)

Recommendations

Preferably certified in Extron
It would be an advantage if the candidate had experience in Higher Education
Audio Visual equipment installation, programming, maintenance, and management will be an added advantage

Duties ’ Responsibilities

Capture and maintain all IT assets in the ICT inventory database and dispatch the IT equipment to the user as per written request
Install and maintain all Audio Visual hardware
Install and maintain Audio Visual software
Install and maintain all Audio Visual peripherals
Liaise with external providers for hardware support
Setup ad-hoc equipment for events and classes
Identify common problem areas experienced to recommend corrective action
Decide whether to send the Audio Visual equipment to the manufacturer for repair
Report shortfall in parts inventory to line manager
SCM process of ordering equipment
Work with vendor support contacts to resolve technical problems with (Audio Visual equipment and software)
Ensure Audio Visual equipment interconnect seamlessly with diverse systems, including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems
Provide user support for the initial training on equipment and software
Assist users in the use of computer software if requested
Provide guidance on new technology
Document instances of hardware failure, repair, installation, and removal
Forward faulty Audio Visual equipment to the workshop
Communicate project statuses to the helpdesk
Coordinate and liaise with the extended ICT Team
Ensuring that user systems are able to communicate to AV systems and that users are adequately trained in the use thereof.
Develop how-to documents, videos on the use of Audio Visual equipment and software tools.
Relevant operational reports as and when required
Research and implement best practices
Communicate and consult with relevant stakeholders