KEY OUTPUTS

Computer hardware installation, maintenance and support.
Software installation, maintenance and support.
User support and one-on-one training in respect of the above.

COMPETENCIES (SKILLS, KNOWLEDGE AND ATTRIBUTES) REQUIRED

A recognised Grade 12 certificate plus a three (3) year Computer qualification obtained at a University/Technikon, or other acknowledged tertiary institution.
One (1) year of relevant work experience in an IS Department in the field of Support.
Effective working relationship with the IS team.
Excellent analytical skills, business acumen and the ability to deal with ambiguity and meet demanding deadlines and manage projects.
A sophisticated collaborative style is advantageous.
Project management experience is essential.
Service excellence imperative.
Multi-level and diverse stakeholders.
Complexity in co-ordinating across organisational levels.
Networking with relevant stakeholders.
Integration across all business units.

Application email or URL: http://legal-aid.co.za