Operations Human Resource Manager – George

Job Description

An exciting new opportunity has become available for an experienced Operations Human Resource Manager at our Support Office in George. As Operations Human Resource Manager, you will be responsible to ensure support and coordinate the people support activities for the Tekkie Town Operations Team. As Ops HR Manager, you will have to maximize the strategic use of human resources and assist to enable the overall team to contribute successfully to the Company’s profitability and people effectiveness. You will work in the challenging retail environment where we are passionate about serving our more than 400 Tekkie Town Stores totalling more than 2 500 staff. Our ideal candidate will be self-motivated, resilient, passionate about performance and will have high energy levels required for this fast-paced, exciting, and dynamic retail environment. They will need to excel in leading Teams and manage various work streams simultaneously.

Qualifications

3 year Degree/diploma in Human Resource Management majoring in psychology/ Industrial psychology is an essential requirement.
Honours Degree majoring Psychology or Business commerce is preferred
IR Certificate/Diploma (1 year) is preferred.

Knowledge, Skills and Experience
Experience:

Minimum of 6 years in HR role within Retail Industry of which 2 years must have been in a senior capacity
Experience in leading a team of HR practitioners
Strong business and retail understanding
IR and collective bargaining at national level and regional level
Recruitment practices
Change management and culture building
Human Resource metrics and reporting
Training and development support and practices
Performance and succession monitoring.

Job related Knowledge and Skills Required

Solid HR Generalist working experience, with recruitment and Industrial Relations being the main focus.
A practical grasp of the retail industry, and especially the operations and human resource issues in a store environment
Working knowledge of all relevant labour legislation.
Effective interpersonal skills and communication skills in English.
Working knowledge of Microsoft office packages (Excel, Word, PowerPoint and outlook) and Google Workspace.
The ability to attract and accurately identify retail talent, and to recruit these individuals to the Company.
Display outstanding human resource judgment, a very well developed ability to recognise the attributes in others that will result in on the job performance.
Have a sound judgment and time management skills
A valid driver’s license (code 8) is essential as this position will require extensive travelling.

Key Responsibilities

Provide input in overall HR Company Strategy and support to execute strategy as a Team
Facilitate team culture, values, GREAT service philosophy and be a change agent for the Tekkie Town Operations Team
Talent mapping /Administrative support for Operations Department
Plan and execute on workforce planning ’ workforce shaping
Support and execute on recruitment and selection procedures
Effective manning process to maximize people performance in Field through vacancy management, staff scheduling ’ compliance to hours worked
Ensure Induction processes are coordinated within the Field
Advise and assist IR Department in all matters governed by the LRA and company policy
Implement, coordinate and guide teams on performance management processes and procedures
Training and Development | To develop course content, manage external Training Service Providers with video production, facilitate and coordinate training ’ development and manage budget allocation
Succession Planning | To support and assist with building the talent pipeline
HR Reporting |Provision of accurate people information to optimize business decisions
People Management | Lead and manage the Ops HR Team and Support the Operations Department.

Closing Date
2023/08/04