Operations Manager

Western Cape, Full Time

About the Job
Job Advert Summary

TB HIV Care (THC), in existence since 1929, is an internationally recognised non-profit organisation. We provide health care services throughout South Africa to both the general population and communities at increased risk for HIV and TB, including adolescent girls and young women, sex workers and people who use drugs. THC provides a stimulating work environment and the opportunity to work with leaders in the field of HIV and TB prevention and care. Our work culture is adapted to the constantly-evolving South African health care environment and will suit solution-driven team players interested in opportunities for career development while working to connect people with care

Purpose of the position:

The Operations Manager will organise and oversee the daily operations of the organisation. The overall aim is to ensure operational efficiency and support to the programmatic needs of the organisation, whilst ensuring compliance with policies and procedures.

Minimum Requirements

Honours degree in business management/administration or equivalent mix of qualifications and experience
Minimum of 5 years’ experience in a similar position with
Strong data analysis skills coupled with knowledge and experience of relevant legal frameworks
Experience and knowledge of the public sector, specifically large international donors (CDC, USAID, Pepfar, Global Fund) would be advantageous
Advanced proficiency in Microsoft packages as well as a Procurement system
Valid code 08 driver’s licence
Clear criminal record

Duties and Responsibilities
Management

Supervise staff from different departments
Drive process and system improvements to ensure the organisation proactively adapts within a changing environment
Collaborate with the QI/A department to contribute towards a total quality management system (TQMS)
Evaluate overall performance by gathering, analysing and interpreting data and metrics

Procurement / Travel / Assets

Manage the procurement processes based on policies
Ensure compliance with procurement policies for supplier vetting
Coordinate material and resources allocation
Create and maintain monitoring mechanisms and manage adherence to organisational standards
Plan and monitor the day-to-day running of organisational processes to ensure smooth progress
Overall management of systems that support the operational processes
Work closely with the HR department to ensure that staff are fully equipped upon starting and while under employ

Policies and procedures

Revise and/or formulate policies as needed
Ensure there is uptake, application and execution of all relevant policies and procedures
Assist the Information Officer and Deputy Information Officer with TB HIV Care’s privacy compliance programme

Stakeholder and contract management

Manage relationships and agreements with vendors and suppliers
Ensure smooth functioning of the contract approvals and processes within the organisation
Creates and maintains a mechanism to monitor service provider contracts (e.g. leases, telecommunications, 30 day accounts etc.)

Financial/budget management and auditing

Prepare, manage and execute budgets relating to the departments
Provide support in developing budget requirements to ensure organisational continuity to programmes
Provides support to ensure all operational aspects of audits are timeously and accurately responded to

Popia Privacy Champion

Assist the Information Officer and Deputy Information Officer with TB HIV Care’s privacy compliance programme by ensuring the following (specific to the relevant department):

Conducting organizational security and privacy and impact assessments
Privacy by design and assurance
Supplier/Contractor/Supplier/CBO’s and SR’s Compliance (if applicable)
Development of a data processing register

Application email or URL: http://tbhivcare.erecruit.co
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