Quality and Risk Administrator – Bellville

Western Cape, Full Time Deadline: Not specified

What will you do?

A great contract opportunity for a Quality and Risk Consultant, within Commercial and Personal, Tied Agencies division, based at Sanlam H/O, Bellville, has become available.


The successful candidate will be required to monitor, analyse, and report on the submission of relevant compliance documentation for short term insurance.
This role is key to maintain the standard set for the monitoring of recordkeeping and to adhere to FAIS legislation.

What will make you successful in this role?

To ensure compliance with related regulations and legislation (FAIS, FICA, money laundering etc.)
Ensure adherence to Risk management policies, practices and processes (including reporting)
Santam products (including Niche Business)
Provide input to sales advice process and compliance governances related to this.
Ensure Records of advice are managed in line with legislation.


A short-term insurance related qualification would be preferred.
Regulatory Exam
Minimum 2 years working experience or exposure to Personal Lines and Commercial Products in advice or intermediary role.
Strong administration, systems, process orientation/background
Quality assurance experience advantageous
Supervision and teaching of others would be highly advantageous most notably commercial

Skills and Knowledge

Ability to multi-task
Excellent understanding of FAIS
Knowledge of record keeping systems and processes
Excellent time-management skills
Pro-active and problem solving
Attention to detail
Ability to work under pressure.
Good team player
Analytical ability
Ability to work independently
Servicing of internal and external clients
Assist in the upskilling of advisors
Deadline driven
Excellent communication skills
Must be Computer Literate (MS Excel ’ MS Word).

Core Competencies

Cultivates innovation – Contributing independently
Customer focus – Contributing independently
Drives results – Contributing independently
Collaborates – Contributing independently
Being resilient – Contributing independently