Receptionist (Klerksdorp)

North West, Full Time

Job Description:    

Reporting to the Financial Manager, the Receptionist is responsible for providing first line communication.
Ensure messages are correct and conveyed timeously
Update and distribute telephone lists to all Staff at Dealership
Communicate with all Staff
Control, monitor and record outgoing trunk calls and incoming reverse charge calls.

Position Overview:    

This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.

Specific Role Responsibilities;   

Ensure Customers are directed to the employee to be visited / contacted
Ensure Customer’s comfort whilst in waiting period
Ensure all calls are answered promptly and pleasantly
Ensure cleanliness of reception area
Limit “hang-on” calls by offering call backs
Ensure paging system is on first call back after no reply

Qualifications and Experience:   

A minimum of 3 years receptionist experience is essential.
A Receptionist certificate will be an added advantage
A minimum of Grade 12.
Motor industry experience will an added advantage
Must have excellent verbal communication skill

Skills and Personal Attributes:    

Sense of urgency
Customer orientation 
Friendly and empathetic.

Application email or URL:
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