Receptionist – Thaba Moshate
Limpopo, Full Time Deadline: Not specified
To provide a seamless, smooth, warm and efficient service in the Reception/Guest Services area of the Hotel through checking in and checking out guests, settling all guest related queries, requests, problems and complaints whilst maintaining Hotel Policy and Procedures, Rules and Regulations.
Good interpersonal skills will be essential.
Knowledge of Fidelio would be an advantage.
Computer literacy would be an added advantage
Opera training will be provided
To check guests in on arrival.
To check guests out on departure.
Manage Guests’ room accounts.
Follow daily standard procedures.
Take and direct telephonic enquiries and respond accordingly.
Manage and execute customer service
Responsible for role administration
Contribute towards effective and harmonious working environment
Attend required training and development