Sales Agent Collections Consultant 24 Hour Flexi Sales Associate Store Supervisor: Corkwood Square Store Supervisor: Umlazi Mega City Mall (Durban) Showroom Manager: Umlazi Mega City Mall (Durban) Data Analyst

Not specified, Full Time

This role will be ideal for a candidate who can telephonically market/sell our company’s wide range of products to new and existing customers, ensuring that you meet business objectives whilst maintaining a high level of customer satisfaction.
Here’s what you can expect to be doing in the role

Meeting sales objectives and revenue targets
Ensure that the agreed sales and revenue targets are achieved in line with business requirements
Meet operational and quality efficiencies
Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality
Provide an exceptional customer experience
Accurate capturing of customer information
Present, promote, and sell products/services in accordance with agreed processes and procedures
Ensure a professional, polite, and efficient service is offered by acting as an ambassador
Adaptable with the ability to respond positively to working within a pressurized environment
Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction.
Present products to potential customers who meet qualifying criteria

A little about who you are

Matric / Grade 12 (Required)
Minimum of 2-3 year’s sales/telemarketing (outbound) experience within a Contact Centre (Required)
Must be computer literate (Email, Internet, Word, and Excel)
Excellent communication skills (verbal and written)
Excellent telephone etiquette
Sound understanding of a dialler system and functions
Target-driven with the ability to sustain high-performance consistently
A clear understanding of a contact centre environment
A sound understanding of contact centre metrics and how these are used to review performance to achieve the right results.


Basic + uncapped commission
Spectacular incentive drives
Creative agile work environment
Provident fund
Administered Medical aid
Café and lounge area
Staff restaurant with a variety of healthy meal options

Early shift working hours

Monday to Thursday – 08h:00 – 17h:00
Friday – 08h:00- 15h:00
2 Saturdays per month 09h:00 – 13h:30

Late shift working hours – occurring twice a month 

Monday to Thursday – 09h:30 – 19h:00
Friday 08h:00 – 15h:00
No Saturdays 
Transport provided for late shifts in surrounding areas

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Use the link(s) below to apply on company website.