Job Purpose

To provide expertise, advice and support in development of data mining platform and matching of internal and external data in order to enable tactical translation and operational implementation.

Education and Experience

Minimum Qualification ’ Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 8-10 years’ experience in an Information Technology / Customs and Excise environment, of which 3-4 years ideally at operational specialist level

ALTERNATIVE #

Senior Certificate (NQF 4) AND 15 years Customs and Excise experience.

Job Outputs:
Process

Apply processes to improve data validation across service delivery systems in line with operational targets.
Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency and client service delivery.
Design data extracts for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
Check completeness, validity, relevance and corrective actions where necessary, in order to maintain set standards and achieve set objectives.
Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Draw on own technical or professional expertise, knowledge ’ experience to identify ’ recommend tactical solutions to defined problems in practices.
Integrate business information, compare, analyse ’ produce reports to identify trends, discrepancies ’ inconsistencies for decision making purposes.
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes ’ systems across an internal value chain.
Plan for value-added, continuous practice ’ system improvements to deliver on objectives to enhance tactical implementation and excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.

Governance

Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Participate in the specialist practice community and contribute positively to organisation knowledge management.
Develop ’ ensure implementation of a practice that builds service delivery excellence ’ encourage others to provide exceptional stakeholder service.

Behavioural competencies

Honesty and Integrity
Attention to detail
Trust
Respect
Problem Solving and Analysis
Fairness and Transparency
Analytical Thinking
Accountability
Conceptual Ability
Commitment to Continuous Learning
Organisational Awareness
Building Sustainability

Technical competencies

System Thinking
IT Strategy and Planning
Functional Policies and Procedures
Reporting
Business Knowledge
Efficiency improvement
Application Development and Maintenance
Database Design and Management
IT Knowledge
Business IT Systems
Computer Literacy
Process Design and Improvement
Enterprise Architecture(IT)
ICT Audit (IT)
Database Architecture (IT)
Application ’ Exploitation (IT)
Networking ’ Comm (IT)
Structured Reviews (IT)
Configuration Software(IT)

Compliance Competency

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