Job Summary

ARO Technology – Senior System Analyst (AVP)

Job Description
Risk and Control objective:

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and Absa Policies and Policy Standards.
Understand and manage risks and risk events (incidents) relevant to the role.

Overall job purpose :

Work as part of the Cards and ATM’s Technology, leverage specialist analysis ’ testing tools, frameworks, techniques and practices to elicit, define and organize systems requirements. Translate ’ document business requirements into user stories ’ specifications (Full Stack, Cross System) detailing integration points, business ’ associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design ’ delivery activity including assuming responsibility for manual application testing processes, frameworks ’ outcomes.

Key accountabilities​:
Analysis (including Business Case)

Proactively build relationships, apply analytical techniques to elicit and validate business (product ’ service) needs ahead of demand
Implement routines to get to know / become an expert in various business processes (e.g. spend time in business ’ with users)
Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building ’ testing)
Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap ’ vision for the products and services (including detailed analysis requirements ’ solution scope)
Define measures of success ’ key outcomes for various solutions / changes including detailed acceptance criteria for all features
Define testing requirements (pass or fail test cases)
Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)

Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
Build detailed user stories to be leveraged for system requirements design (modular)
Leverage business analysis ’ modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes ’ integration .
Facilitate processes to ensure integrated requirements are socialized, understood ’ approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
Understand ’ leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release ’ DevOps / project planning implications of the requirements development ’ roadmap (what should happen when)
Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
Facilitate resolution during development ’ testing phases for any change requirements

Solution Delivery ’ Testing (manual)

Define the manual testing strategy ’ test cases for various solutions (where it makes sense to do so)
Define ’ validate quality ’ testing parameters (+/-) ’ plans for the solution (socialize ’ translate these to automation testing teams)
Develop manual testing frameworks and patterns for the solution
Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
Review ’ monitor system stability, resilience etc. throughout the testing process (e.g. integration) ’ in production
Define ’ monitor overall backlog planning for effective solution delivery
Provide Developer ’ User support during user acceptance testing.

Role/Person specification:
Education and experience required

6-8 years business ’ systems analysis experience
6-8 years Experience in working with multidisciplinary teams
Experience in Agile Methodology ’ working embedded within an Agile team / teams
Degree or Diploma in computer science, commerce or business administration
Information Systems Analyst certification from Institute for the Certification of Computing Professionals, expert level.
Banking domain (Cards and Payments) experience, preferred.
Expertise in Systems Design ’ Integration
Testing Certification (preferred)
Expertise in System analysis
Expertise in Systems ’ integration design

Knowledge ’ Skills: (Maximum of 6)
Competencies: (Maximum of 8 competencies)

Excellent communication and analytical skills

Education

Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)