Job Purpose

To manage a portfolio through multiple teams with a medium term strategic horizon. Responsible for API Platform architecture and development/engineering practices

Job Responsibilities

Provide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards
Ensured that all individual and department results were delivered within budget to deadlines
Delivered services to client expectations and Nedbank standards
Quality projects / processes / systems delivered on time and were fully aligned to Nedbank’s business requirements
Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
Managed Stakeholder Relationships
Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement, Operational level agreements , contractual agreements, and project schedules are met as stipulated
Advise and consult to clients by providing professional solutions that meet the requirements of the clients business needs
Ensure that professional solutions delivered within agreed parameters and timelines
Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
Enable the building of commercially viable relationships with clients by providing quality advice to clients
Monitor and manage client, service providers/ vendors, partners and other stakeholder expectations
Actively engage to establish trust and respect of department members, direct reports, stakeholders ’ manager/s through active engagement with all parties
Delivered best practice services to client expectations
Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through
Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions
Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank’s business requirements
Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards
Ensured that all individual and department results were delivered within budget to deadlines
Delivered services to client expectations and Nedbank standards
Quality projects / processes / systems delivered on time and were fully aligned to Nedbank’s business requirements
Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
Managed Stakeholder Relationships
Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement, Operational level agreements , contractual agreements, and project schedules are met as stipulated
Advise and consult to clients by providing professional solutions that meet the requirements of the clients business needs
Ensure that professional solutions delivered within agreed parameters and timelines
Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
Enable the building of commercially viable relationships with clients by providing quality advice to clients
Monitor and manage client, service providers/ vendors, partners and other stakeholder expectations
Actively engage to establish trust and respect of department members, direct reports, stakeholders ’ manager/s through active engagement with all parties
Delivered best practice services to client expectations
Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through
Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions
Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank’s business requirements
Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards
Managed Internal Processes Operationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
Manage multiple assets through the development, implementation, review of strategies and planning for area
Managed Internal Processes Operationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
Manage multiple assets through the development, implementation, review of strategies and planning for areaProvide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards

Essential Qualifications – NQF Level

Advanced Diplomas/National 1st Degrees

Preferred Qualification

Tertiary Qualification/ formal accreditation in Professional field
MMP/SMP / MM or equivalent
BSC Computer science
BComm Information Technology
Post graduate management qualification
MBA

Essential Certifications

ITIL Talent nurturing or equivalent MMP/SMP / MM or equivalent
Minimum Experience Level
6 to 8 years line management 10 years IT Industry experience

Technical / Professional Knowledge

Budgeting
Business administration and management
Change management
Client service management
Communication Strategies
Diversity management
Employee training/development
Financial Accounting Principles
Governance, Risk and Controls
Principles of project management
Relevant regulatory knowledge
Stakeholder management
Strategic planning
Talent management
Workforce planning
Business writing skills
Management information and reporting principles, tools and mechanisms
System Development Life cycle(SDLC)
ITIL
IT Architecture
General Communication Skills
Joint application development
Organisational structure
Influencing
IT Assets management processes

Behavioural Competencies

Building Partnerships
Facilitating Change
Inspiring others
Business Acumen
Building partnerships
Driving for Results
Selecting Talent