Supervisor: Foreman – Fourways Service Technician- Passenger cars- Klerksdorp Sales Executive: Used vehicles (Hyundai Tygervalley) Administrator: Parts – Fourways Administrator: Debtors Clerk Position_ Maemo Motors Passenger Cars Rustenburg
Gauteng, Full Time
Job Description
To coordinate, plan and deliver daily team tasks in the Repairs, Servicing and Support Services function, through the execution of pre-defined objectives as per agreed OEM standard operating procedures.
Specific Role Responsibilities
Ensure an optimal productive and an efficient team.
Ensure Quality workmanship delivered to customers.
Communicate technical information, challenges and decisions to customers.
Development of employees and ensure required certification is in for the specific tasks.
Responsible for Health and Safety.
Admin functions- Check Job cards etc.
Manage workshop assets.
Qualifications and Experience
Min Requirements –Qualification
Grade 12/Matric.
Bilingual English and other recognized language.
Qualified Technician.
Knowledge of VW & Audi and dealerships policies and procedures.
Knowledge of service core processes.
Supervisory/Management courses would be beneficial.
Previous relevant work experience as a technician.
Skills and Personal Attributes
Deliverables
Plan and Gear workshop team according to available hours daily
Assist technicians with diagnostic problems.
Test drive vehicles.
Supervise technical staff.
Communicate with customers n technical matters.
Oversee teamwork between Service Advisors, Booking clerk and Technicians.
Maintenance of hand tools.
Quality workmanship is rendered by technicians.
Manage apprentices.
Oversee correctness of job cards, clocking hours etc.
Manage work in progress.
Key Competencies
Supervisory skills.
Customer Focus and Relationships.
Communication and Influence.
Computer Literate. – Audi System Use.
Market and territory Focus.
Brand alignment.
Professional and technical expertise in vehicle service and repair maintenance.
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