Technical Support Consultant – iStore Menlyn – Johannesburg

Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

Completed Matric and IT qualification (minimum A+/N+)
Experience in Helpdesk/1st Line Support

The right person for this role is someone with

Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
Learning and Development, Open, motivated, and proactively seek learning and development opportunities

Closing Date 05 August 2023