Technology – Business Operations Support

Gauteng, Full Time

As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Use feedback and reflection to develop self awareness, personal strengths and address development areas.
Delegate to others to provide stretch opportunities, coaching them to deliver results.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Use a broad range of tools and techniques to extract insights from current industry or sector trends.
Review your work and that of others for quality, accuracy and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for this choice.
Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
Use straightforward communication, in a structured way, when influencing and connecting with others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firm’s code of ethics and business conduct.
As a member of the Global Delivery Enablement team, this role provides day-to-day operational and project support across the Global Enterprise Applications organization.
The scope of responsibilities may include contract management, supplemental and FTE resource support, meeting planning and preparation, financial reporting, and data analytics.
Additionally, this role may have ad hoc responsibilities supporting process improvement initiatives and/or other deliverables.

Job Requirements and Preferences: 
Basic Qualifications: 

Minimum Degree Required: High School Diploma
Minimum Years of Experience: 2 year(s) of progressive roles performing business operations and/or IT project management. 
Working hours: Available to work East Coast US hours (or close) at this time. 

Preferred Qualifications: 

Degree Preferred: Bachelor Degree

Preferred Knowledge/Skills: 

Demonstrates thorough abilities and/or a proven record of success, including but not limited to the following: 
Managing multiple complex and diverse assignments to support business IT operations;
Managing and tracking the contract approval and extension processes with stakeholders and Procurement; 
Obtainment and organization of supplemental staff documentation, including statements of work and change orders;
Managing the onboarding/offboarding processes for full-time and supplemental staff and assisting with the staffing process;
Supporting operational/financial processes; including detailed review and analysis of financial data, overall project financials, fluctuation analysis, collaboration with project leadership, and management of vendor renewals and payments;
Strong knowledge with spreadsheet management tracking and interpreting data, spreadsheet automation, and creation of pivot tables, formulas, and scripts; ability to identify and implement and opportunities for process efficiencies through automation;
Assisting with the creation and preparation of presentations and material for large meetings and leadership;
During stakeholder and team meetings, capturing notes, following up on action items, and preparing status reports;
Providing support on website creation and management – SharePoint/Google team sites
Supporting data quality processes for the team;
Understanding the importance of efficiency, and identifying and proactively suggesting solutions and improvements to business operations processes; 
Being detail-oriented and having superior organizational skills;
Demonstrating strong verbal and written communication skills;
Understanding customer expectations and being responsive to their inquiries;
Working with minimal guidance, while completing complex ad hoc assignments/projects as assigned by leadership;
Understanding IT practices, processes and procedures; and,
Possessing the ability to operate in a fast paced, dynamic organization

Application email or URL: http://pwc.wd3.myworkdayjobs.com
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