Unified Endpoint Management – Technical Specialist (LM) – (Pretoria Rosslyn/Menlyn/Midrand)

Summary
A company based in Pretoria Rosslyn/Menlyn/Midrand is looking for a Unified Endpoint Management – Technical Specialist to join their team on a contract until Dec 2026.

3 year contract.
South African citizens / Permanent Residents with SA ID number.
Remote work/ On-site work location flexibility.
Start as soon as possible.
Work experience, diploma / degree in business / IT environment.
3 years+ experience in IT.
Clean ITC/credit record and no criminal record.

Description

Daily monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests.
Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams..
Continuously work on improving the operational stability.
Work on automation of platform operations, troubleshooting and maintenance topics.
Interact with an international product team, external providers, vendors and customers.

Treat security as a first-class citizen.
Work closely with stakeholders, development teams in constantly improving our Endpoint Management, VDI and Modern platforms stability and availability.
Work with other IT teams on integration of new features and components.

Minimum Requirements

Experience in operation and maintenance of Mobile Device Management platforms (VMware Workspace One, Microsoft Intune).
Experience in operation of Linux Servers and/or Windows Servers.
Experience in Windows Client OS, GPO and patch management.
Experience with Active Directory/Azure Active Directory.
Experience in troubleshooting infrastructure, network and integration issues.
Experience with ITIL processes (Incident, Change and Problem management).

Experience:Between 3 – 5 Years
Closing Date:2023-08-20