Description

To ensure that agricultural equipment is repaired and maintained, administer the process and supervise and assist technicians in their duties

Requirements
REQUIRED MINIMUM EDUCATION/TRAINING

Grade 12
Qualified Mechanisation Technician

REQUIRED MINIMUM WORK EXPERIENCE

5 years experience as a qualified mechanisation technician of which 3 years must be John Deere experience

KEY PERFORMANCE AREAS

Supervise all workshop activities including scheduling and controlling work processing
Identify, investigate and resolve all workshop-related problems
Maintain a safe work environment and ensure compliance with health and safety regulations
Ensure protective equipment is used as prescribed
Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time
Handle all warranty claims and ensure credits are received
Oversee scheduling and control working hours and ensure that the status of job cards is updated
Ensure control of tools and workshop equipment
Report on activities as required by management
Enforce and monitor budget control
Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations

TECHNICAL KNOWLEDGE/ COMPETENCIES

Good Customer Services
Lead the workshop team
Understanding of agriculture, agricultural technology and farmers
Valid driver’s licence

BEHAVIOURAL COMPETENCIES

Business and customer orientation
Analytical
Safety cautious
Problem analysis
Focus on quality
Accountability
Ability to work individually as well as in a team
Good customer service and interpersonal behaviour

Closing date: 14 August 2023